“Communicate effectively in a crisis” by K. Bhavani
andre2016-08-29T08:58:58+00:00Every organisation has to handle a crisis. It could be a minor or major crisis. Sometimes it starts with something small like a negative comment on the company’s product on a Facebook posting. This could quickly escalate to a crisis if you do not respond quickly and effectively. In 2009, a Domino Pizza employee in [...]